Over 10 years we help companies reach their financial and branding goals. Engitech is a values-driven technology agency dedicated.

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411 University St, Seattle, USA

engitech@oceanthemes.net

+1 -800-456-478-23

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Portal Self Service

Secure IT by Design.
Trusted When It Matters Most.

// Reduce Service Desk Overload & Automate IT Requests

Self-Service Portal including AI and Automation

At Cased Dimensions, we empower businesses with a Self-Service Portal and a comprehensive Service Catalogue—built from our experience working with some of the world’s largest enterprises.

Our pre-configured, rapidly deployable self-service catalogue enables businesses to automate call logging and classification, significantly reducing manual effort and improving efficiency.

Why Our Self-Service Portal?

    • Reduce Service Desk Dependency – Free up resources by shifting users to self-service.
    • 70%+ Calls Logged via Portal – Proven results—less time on the phone, more automation.
    • Rapid Deployment – Our experience allows us to implement automation quickly and effectively.
    • Service Catalogue exists due to our experience which will adress 60%+ of your requirements – preconfigured.
    • Do the Math! – With fewer calls reaching the Service Desk, your IT team can focus on higher-value tasks.

By automating IT support requests, we ensure faster resolution times, lower operational costs, and improved user experiences—giving your business the efficiency boost it deserves. Due to this, our support Engineers are more highly skilled and supported by World Class leading developers.

Take Control of IT Support Today

Ready to transform your IT Service Desk with automation and self-service? Let’s make it happen.

Contact us today to see how we can help.

Our Customers trust us

Secure Government
200,000 user platform
Designed, Deployed, Security Certified and
Supported 3 data centres of Network,
Infrastructure & Users...
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IT Support for On Premise and Cloud
300 Users
Client required support as they wanted to move to the Cloud and
remove the need for on -premise.
Full support of Productivity Applications, Network (WAN & LAN)
plus infrastructure, 3rd Parties and Cloud Migration...
Click Here

Why Choose Cased Dimensions?

      • 15+ years of experience delivering expert IT support to enterprises & government
      • Proven track record in secure environments with 10+ years working within regulated frameworks
      • Deep collaboration with Microsoft’s Product Team for over a decade
      • End-to-end IT expertise spanning development, engineering, infrastructure, and networking
      • Proprietary Cloud Platform & Automation Capabilities that redefine IT service efficiency
      • A highly skilled IT team, focused on high-level problem solving & innovation

Let’s Talk IT Excellence

Your business deserves an IT support partner that does more than just fix issues—it deserves a team that innovates, automates, and elevates IT operations to the next level.

Let’s discuss how Cased Dimensions can transform your IT support strategy. Contact us today!