Budget Energy - Cloud Enablement of Business in Dynamics

Accelerating Time to Market for Budget Energy with Dynamics 365 and Azure

Client Overview Founded in 2010 and based in Northern Ireland, Budget Energy is a leading electricity supplier serving both domestic and commercial customers. The company focuses on delivering cost-effective and competitive energy solutions, introducing greater consumer choice in a rapidly changing energy market.

The Challenge: Navigating a Complex Market Entry

The deregulation of Northern Ireland’s energy market presented a significant growth opportunity for new entrants like Budget Energy. However, Budget Energy faced several critical challenges:

- - Uncertainty: Compliance and operational processes were not clearly defined by the government during the early deregulation phase.
  - Time Sensitivity: To establish a foothold in the market, Budget Energy needed to launch quickly and efficiently.
  - Operational Complexity: The company required an integrated ERP platform capable of managing customer onboarding, lifecycle processes, and regulatory compliance.
  - Diverse Client Needs: The solution had to accommodate different customer types, including residential, commercial, pay-as-you-go, and monthly billing customers.
  - Data Security: Handling sensitive citizen information meant stringent adherence to data security and government compliance standards.

The Solution: Dynamic, Secure, and Rapid Deployment

Cased Dimensions collaborated closely with Budget Energy to deliver a tailored solution built on Microsoft technologies, ensuring rapid time to market and operational readiness.

1. 1. Agile Business Consulting
    - Engaged with Budget Energy during government briefings to interpret and define business and compliance requirements.
    - Used Agile methodologies to accelerate the process of requirement gathering and analysis.
  2. ERP Platform Design and Delivery
    - Designed and implemented a Microsoft Dynamics 365 Cloud environment to manage customer onboarding, lifecycle processes, and compliance workflows.
    - Customised the platform to support multiple customer types, ensuring seamless integration of regulatory and operational requirements.
  3. Data Security and Compliance
    - Leveraged Cased Dimensions’ experience in government and security projects to ensure full compliance with stringent data protection standards.
    - Hosted the solution on Microsoft Azure, benefiting from its built-in security features, compliance certifications, and system resilience.
  4. Rapid Deployment
    - Delivered the platform within four months, despite being engaged late in the process.
    - Minimal development was required due to effective business analysis and platform configuration.
    - The solution met all operational needs and received government certification promptly.

The Results & Impact

1. 1. Accelerated Time to Market
    - Budget Energy successfully launched within just four months, establishing a presence in the market faster than anticipated.
  2. Operational Efficiency
    - The Microsoft Dynamics 365-based ERP system enabled streamlined client onboarding and lifecycle management, improving operational efficiency.
  3. Compliance and Certification
    - The Azure-hosted platform ensured compliance with government standards, expediting certification and approval processes.
  4. Data Security Excellence
    - With Microsoft’s advanced security features, Budget Energy exceeded data protection requirements, safeguarding sensitive citizen information.
  5. Enhanced Market Reputation
    - Budget Energy’s successful and rapid market entry enhanced its profile within the Northern Ireland energy sector, earning a reputation for innovation and reliability.

Client Testimonial

Eleanor McEvoy, Managing Director and Owner of Budget Energy: “Without Cased Dimensions’ expertise in process and technology, the journey would have been much more difficult. Their approach and products significantly accelerated our time to market, helping us establish a strong profile within the Northern Ireland energy sector.”

Key Differentiators

- - Agile Business Consulting: Streamlined requirements gathering enabled faster and more efficient implementation.
  - Technical Expertise: Deep knowledge of Microsoft Dynamics 365 and Azure ensured optimal system configuration and performance.
  - Proven Security Leadership: Cased Dimensions’ experience in central government projects ensured robust security and compliance.
  - Rapid Deployment: Delivered a fully operational platform within just four months, despite initial time constraints.
  - Cloud-First Approach: Leveraged Azure’s built-in compliance and scalability to meet government and operational requirements seamlessly.
  - Minimal Customisation: Balanced development and configuration to reduce implementation time while maximizing system functionality.

Conclusion

Cased Dimensions empowered Budget Energy to navigate the complexities of market deregulation and launch quickly with confidence. By leveraging Microsoft Dynamics 365 and Azure, along with Cased Dimensions’ expertise, Budget Energy gained a secure, scalable, and compliant solution that enabled them to thrive in a competitive market. This success story underscores how the right technology, combined with agile expertise, can drive rapid and impactful business outcomes.

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